Throughout the summer, hospitality businesses have to cope with an influx of visitors. Many venues struggle with hospitality staffing challenges, both in the kitchen and front of house.
At Figurati, we understand the importance of cultivating a strong team and creating an environment where staff feel valued and supported. Particularly in the hospitality industry, workers often feel unappreciated and underpaid for their contributions.
Rather than solely focusing on recruitment drives, we have honed in on retention strategies, recognising that a loyal and committed team is key to delivering exceptional service consistently.
Since our opening in 2022, we have nurtured and supported our staff, providing them with the necessary tools to advance from positions like waiting staff to more senior roles such as assistant manager.
How we deal with hospitality staffing challenges
We believe that the recipe for success in hospitality lies in nurturing and accommodating our team’s needs. Especially during the busy summer months, when demand peaks, it’s crucial that our staff feel appreciated and motivated to deliver their best.
The main part of our approach is constant investment in ongoing training and development opportunities for our team members. This not only enhances the quality of service but also boosts morale and job satisfaction.
We are passionate about nurturing our junior members of staff and promoting from within. For example, Ciara started with us as a waitress and is now assistant manager
We are committed to retaining our hard-working staff by providing them with the necessary skills to grow and develop. While ability can be taught, attitude and mentality cannot.
Flexibility is another integral part of our approach. This includes accommodating university students with holidays by implementing a rotation system, ensuring that our staff maintain a healthy work-life balance. Our team knows that when they are living here, they have access to a great job with people who care about their wellbeing.
Our team is our greatest asset, and we prioritise their well-being and professional growth. We offer regular check-ins with staff for them to voice concerns, share feedback, and contribute ideas. This transparent approach ensures that everyone feels heard.
This approach not only mitigates the hospitality staffing challenges posed by seasonal fluctuations but also cultivates a loyal and dedicated team committed to delivering an exceptional dining experience throughout the entire year.
Are you passionate about Italian cuisine and dedicated to delivering exceptional service? Figurati is bolstering its team and seeking enthusiastic individuals to join.
How to Apply
If you’re ready to begin your career journey with Figurati, we want to hear from you!
To apply, please send your CV and a brief cover letter outlining why you’d be a great fit for our team to manager@figurati-southampton.co.uk